酒店銷售英文簡歷模板
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酒店銷售英文簡歷模板(一)
Personal Details
Name: Miss. LU JIA NAN Nationality: China (Mainland)
Current Place: Haizhu Height/Weight: 163 cm 45 kg
Marital Status: Single Age: 29 years
Career Objective
Application type: Oversea Student
Preferred job title: Hotel / Hotel Manager: Reservation Supervisor 、 Training Lecturer / Consultant: 、 :
Working life: 5 Title: primary title
Job type: Full time Expected Start date: In a day
Expected salary: ￥8,000--￥12,000 Preferred working place: Haizhu Tianhe Yuexiu
Work experience
Company's name: White Swan Hotel, GuangzhouBegin and end date: 2004-12-2009-06
Enterprise nature: State-owned enterprisesIndustry: Hotel/Traveling
Job Title: Reservation Supervisor
Job description: o Perform revenue management to generate additional revenue for an 800-rooms property through control of accurate reservation, and overbooking.
o Manage reservations of MICE, airline crew, government, tour group, and F.I.T. appropriately, in order to maximize room revenue.
o Manage daily available room status; provide update rooms information and room rates to every Booking Center and online distribution channels.
o Utilize the property management system to collect all the reservation data and prepare monthly customer analysis report to Sales and Marketing Manager as well as Front Office Manager.
o Provide training to develop team members’ potential.
o Yearly appraisal of employees’ performance.
o Handle customers’ complaints and provide service recovery to ensure guests become brand apostles.
Reasons for leaving: Study abroad
Educational Background
Name of School: JAMES COOK UNIVERSITY
Highest Degree: Master Date of Graduation: 2010-10-31
Name of Major 1: Int'l Tourism and Hospitality Management Name of Major 2:
Education experience:
Start date End date Education organization Majors Certificate Certificate No
2000-09 2004-06 GUANGDONG UNIVERSITY OF BUSINESS STUDY TOURISM MANAGEMENT BACHELOR 105921200405002297
2009-10 2010-10 JAMES COOK UNIVERSITY MITHM MASTER 200100786K
Language Ability
Foreign Language: English Level: excellent
Chinese level: perfect Cantonese Level: perfect
Relevant skills and abilities
Good common on customer service; I am a fast learner and always passionate about challenge. I can work under pressure.
Self-recommendation letter
酒店銷售英文簡歷模板(二)
Sandy Lin 15/F,TOWER2 ,BRIGHT CHINA,BUILDING1,BEIJING.
OBJECTIVE:
To contribute developed customer relations and administrative skills to a challenging in a hotel.
SUMMARY OF QUALIFICATIONS:
Developed interpersonal skills,having dealt with a diversity of clients,professionals and staff members.
Detail-and goal-oriented.
Function well in high-stress atmosphere.
Knowledgeable on both EECO and APTEC computers systems.
CAREER HISTORY
1992-Present THE OLIVER HOTEL,Whitewater,KS
Hotel Clerk
Resolved guests' needs.Controlled reservation input utilizing EECO computer system.Handled incoming calls.Maintained daily reports involving return guests，corporate accounts,and suite rentals.Inspected rooms.
1988-1991 WALDEN HOTEL,Walton,KS
Hotel Clerk
Trained personnel.Handled telephone,international fax and telex bookings.Maintained daily and monthly reports tracking demands and guaranteed no-show billing.Utilized APTEC computer for inputting group booking and lists.
1986-1987 WALDEN HOTEL,Walton,KS
Sales Associate
Assisted customers.Maintained stock.Opened/closed shop.Tracked best selling novels,and made recommendations to customers.
1983-1985 BETHEL COLLEGE,North Newton,KS
Secretary
Responsible for general clerical duties.Resolved inquiries.Assisted in locating guest speakers.
EDUCATION
BETHANY COLLEGE,Lindsborg,KS
Bachelor of Science;Sociology,1983
PREFERENCES
Furnished upon request.
Candidate's customer relations and administrative skills,essential in the hotel/hospitality field,are emphasized throughout the resume.
Education is de-emphasized because candidate's work history is strong.