英語書信格式范文大全及參考范文(4)

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　　英語投訴信格式范文

　　15 April 2006

　　Dear Sir,

　　I saw your advertisement for "the perfect lighter" in Sunday Times last week and immediately sent off a ￡2 postal order and the completed form for the lighter.

　　Imagine my surprise when all I got in return was a box of matches! I could understand a mistake. I might even pardon a joke. But in this case, your advertisement is a deliberate lie since a friend of mine who also sent the coupon got the same result.

　　I think it's a shame to promise an economical lighter when in fact you are not selling a lighter a1 all. Instead of saying it works quickly, you should admit that you are offering matches. And what about "only" ￡2: I usually pay 10 pennies for a box of matches, and they are often given away free.

　　I regard your advertisement as a serious deception and demand that you send me my money back immediately. Otherwise I will take active steps to make sure the Consumers' Association hear about it.

　　Yours faithfully,

　　Peter Li

　　英語投訴信寫作模板

　　Dear_______,

　　I am ______ (自我介紹) .I feel bad to trouble you but I am afraid that I have to make a complaint about_____.

　　The reason for my dissatisfaction is _______(總體介紹). In the first place,_______(抱怨的第一個方面). In addition, ___________(抱怨的第二個方面). Under these circumstances, I find it ________ (感覺)_______(抱怨的方面給你帶來的后果).

　　I appreciate it very much if you could _______(提出建議和請求), preferably ______(進一步的要求),and I would like to have this matter settled by ____(設定解決事情最后期限).

　　Thank you for your consideration and I will be looking forward to your reply.

　　Yours sincerely

　　Li Ming

　　投訴信常用英語表達

　　I am highly disappointed in . . .

　　I am writing to place a complaint against. . .

　　I am sorry to inform you that. . .

　　I am writing to draw your attention to . . .

　　Please make sure that appropriate measures are taken to solve the problem.

　　I hope you will look into the matter and give me an immediate reply.

　　If our demand is not accepted and put into practice, we would resort to other measures.

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